Principal Officer’s Foreword
Dear Valued Member,
Welcome to the January 2026 edition of Pulamed Pulse.As we usher in a new year, we take a moment to reflect on a fulfilling 2025 marked by meaningful engagements, strong partnerships, and impactful initiatives aimed at strengthening healthcare delivery in Botswana.
The closing quarter of 2025 saw Pulamed actively participate in key national and community platforms. Through the Health Funders Association Botswana (HFA), represented under the Business Botswana umbrella, we contributed to a consultative engagement with the Ministry of Health on the proposed National Health Insurance (NHI) policy framework—an important step toward achieving Universal Health Coverage (UHC).
Beyond policy advocacy, we remained grounded in community impact. From celebrating excellence at the Naledi Senior Secondary School Prize Giving Ceremony, promoting wellness through the MMG Khoemacau Lake Ngami Cycling Classic, and raising awareness with Journey of Hope Botswana during Breast Cancer Awareness engagements, to recognising our Pulamed gents during International Men’s Day, and International Customer Service Week—each moment reaffirmed our commitment to healthier lives.
We also concluded the year with our Annual Stakeholder Engagement Session and the 2025 Pulamed Annual General Meeting (AGM), where accountability, and forward-looking strategies took centre stage.
As we begin 2026, we remain focused on delivering value, improving access to quality healthcare, and partnering with you on your wellness journey.
Dr. Khumoetsile Mapitse
Principal Officer
Member Benefit Spotlight
New Year. New Goals. Better Health.
The beginning of the year is the perfect time to prioritise your health. Pulamed’s Preventative Care Benefit is designed to help you stay ahead through early detection, routine screening, and proactive wellness checks.
Covered screenings include, among others:
Annual Physical
examination
A routine test performed by a physician to check your overall health:
Weight
- BMI
- Blood Pressure
- Cholesterol
Full Blood
Count
This is a very common blood test that checks the number of red cells, white cells and platelets in the blood. It is used to check a person’s general health as well as screening for specific conditions, such as anemia.
Diabetes Screening
( Fasting Blood sugar
A test that measures blood glucose after you have not eaten for some hours. It is often the first test done to check for prediabetes and diabetes.
Urea and
Electrolytes
Urea and electrolytes provides essential information on renal function, principally in excretion and homeostasis, they are the most commonly requested biochemistry tests.
Liver function
tests
We all want to live with the certainty that our body organs including our livers are functioning well. Doctors use the liver function test to check how well the liver is working.
HIV
Screening
This screening is aimed at detecting HIV antigen (a part of the virus and HIV antibodies in the blood.
Breast, Cervical and Prostate Cancer Screening
Mammogram for women aged 40 and above to screen for Breast. Screening procedure for cervical cancer testing for the presence of precancerous or cancerous cells on the cervix, the opening of the uterus.. Pap Smear for women aged 25 years and above. The Prostate Specific Antigen [PSA) test is a blood test to screen for prostate Cancer in men aged 40 and above.
Prevention is still the best cure. We encourage all Members to make use of this benefit and start the year informed, empowered, and proactive about their health. The preventative care benefit is open to all benefit options.
Back to work tips:
finding your groove again
Getting back into routine after the holidays can feel overwhelming. Here are a few simple ways to ease into the year with balance and energy:
Start slow: Prioritise tasks and set realistic goals for your first few weeks
Reset your routine: Establish healthy sleep, meal, and movement habits
Schedule wellness: Book health check-ups and preventative screenings early
Stay active: Even light movement boosts focus and mood
Protect your mental health: Take breaks, breathe, and ask for support when needed
Remember, productivity starts with wellbeing.
The Pulamed App:
Your health, at your fingertips
Managing your healthcare has never been easier. The Pulamed App allows you to:
Access your membership details anytime
View claims and benefits
Locate healthcare providers
Stay updated with important announcements
Download the app today and enjoy convenient, on-the-go access to your medical aid information.
Pulamed Processes
Where to get your medicine?
You can choose from over 160 registered pharmacies around the country to collect your prescribed chronic medicines. Pulamed does not impose restrictions.
The Chronic Disease Benefit
It covers you for a defined list of chronic conditions. Members are required to apply for the Chronic Management Program to access their prescribed monthly medication. The Chronic Disease Management & HIV/ART forms are available at www.pulamed.co.bw. Members may submit their forms directly to managedcaredepartment@afa.co.bw
Confidentiality
We strive to keep all information about patients and their diagnosis as confidential as possible and it will not be disclosed to any third parties, employers, or any persons without your express written consent. When sending your forms, especially for Chronic conditions and HIV, you can personally deliver to Managed Care or send to managedcare@afa.co.bw
Medicine cover for Chronic conditions
Medicine cover for Chronic conditions - You get full cover for approved chronic medicine on our medicine list. For medicine not on our list, we cover you up to a set tariff BWP, meaning that we pay up to the prescribed amount. Please note in this case, you may have to top up from your pocket.
Asthma
Bipolar Mood Disorder
Bronchiectasis
Cardiac Failure
Cardiomyopathy
Chronic Obstructive Pulmonary Disease
Benign Prostate Hyperplasia
Chronic Renal Disease
Coronary Artery Disease
Crohn’s Disease
Diabetes Insipidus
Diabetes Type 1
Diabetes Type 2
DysrhythmiaOsteoporosis
Epilepsy
Glaucoma
Haemophilia
Hepatitis C
HIV
Hyperlipidaemia
Hypertension
Hypothyroidism
Multiple Sclerosis
Irritable Bowel Syndrome
Parkinson’s Disease
Rheumatoid Arthritis
Schizophrenia
Systemic Lupus Erythematosus
Ulcerative Colitis
Peptic/Duodenal/Gastric Ulcers
Depression
News & Events
For International Customer Service Week, we had an engagement session with our Administrator, Associated Fund Administrators (AFA), reinforcing our shared commitment to service excellence.
The Health Funders Association of Botswana which represents the largest medical aid schemes in Botswana through Business Botswana, presented a proposal policy framework for strengthening Botswana’s Health System to achieving Universal Health Coverage (UHC). The report was presented through a consultative engagement on the National Health Insurance (NHI) to the Ministry of Health.
Pulamed proudly sponsored the Naledi Senior Secondary School Prize Giving Ceremony under the theme “Celebrating Excellence in Academic Pursuits.” Our Principal Officer delivered a keynote address recognising academic excellence and the importance of community partnerships in shaping Botswana’s future.
Pulamed was proud to sponsor the MMG Khoemacau Lake Ngami Cycling Classic in Toteng Village. The event promoted wellness, unity, and community impact, proving that every pedal forward is a step toward a healthier nation.
A splash of pink filled our morning as Journey of Hope Botswana led Pulamed and AFA teams through an educational Breast Cancer Awareness Talk, including a self-breast examination session.
At Pulamed, we believe early detection saves lives. Members are encouraged to utilise breast cancer screening benefits available across all health options.
#TshwaraLebaTlhatlhoba#BreastCancerAwareness
In recognition of International Men’s Day, we celebrated boRre ba Pulamed. Acknowledging their strength, leadership, and contribution. Re a le lemoga, re a le tlhompha.
We thank our Stakeholders for engaging with us as we reviewed performance for 2024/2025, shared key milestones, and outlined strategic priorities for the year ahead. Your partnership remains vital to our success.
Thank you to all Members who participated in the 2025 AGM. Your engagement strengthens governance, transparency, and collective progress.
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